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Latest Research
Insights and ideas, powered by the Natter platform
AI & The Employee Voice: From Questionnaire to Conversation

In a research first, we’ve conducted a groundbreaking project to explore how AI is reshaping the Employee Voice, while comparing key listening methods.

We engaged 300 top People Listening experts from around the world in both traditional interviews and peer-to-peer conversations, and used Natter to capture and analyze their insights.

Curious how interviews and conversations compare? Dive into the full report to find out.

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Leading the GenAI Generation: The Evolving Role of the CHRO from Boardroom to Frontline

People and HR C-Suites from fourteen countries across six continents engaged in conversations on Natter. Over seven million employees were represented, and over 700 conversational ideas and insights were generated.

This report summarizes the output of those conversations and outlines how CHROs are preparing themselves for GenAI.

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Technology, Humanity and the Customer Experience

Deloitte & the CXPA used Natter to host a video roundtable exploring how technology can enhance humanity in the customer experience.

The session featured 30 CX leaders, collectively serving over a billion customers, and the learnings from their conversations were summarized into the insights that make up this report.

Find out why 90% of them are confident that AI will improve the customer experience.

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AI & Human Connection in the Workforce Experience

In partnership with Deloitte we convened 142 of the world's top people leaders on Natter for a conversation exploring AI in the workplace.

Experts from AWS, Pfizer, SAP, Legal & General and more participated, and Natter's technology analyzed and summarized the discussion points to generate this in-depth insights report.

Dive into the paper and uncover how leaders believe AI will impact the human experience at work, and the hidden costs that could emerge

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